Sony Blows

[Conjoshus]

My brother's PS3 just broke so he called up their customer support. In order to have your console repaired (under warranty mind you), you MUST include the original bill of sale. So much for registering your console, what the fuck is the point of that then?

Sidenote: it costs $140 if you don't have the receipt even if the purchase falls in the correct date range.

See their policy here: http://www.us.playstation.com/Support/PS3/Warranties

This is the part you should pay attention to, "A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM AN AUTHORIZED RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE."

They never forced us to send our receipts for PS2 or PS1 services. Looks to me like they're trying to stiff customers.

[Moriya]

A lot of stores now a days can print you a new receipt if you go back and ask for one.

[Zorro7]

Use a credit card receipt that works as well!

* If you used cash, then ignore what I just wrote!

[Moriya]

oh and yes, Sony blows very very much.

[jp]

oh and yes, Sony blows very very much.

:goodpost:


Also, their repair service costs $40 more than what Microsoft's does for the Xbox360.

[Advocate]

Side note: Most if not all places use Thermal paper.

You know the funny thing about thermal paper? In 6 months the ink fades to nothing. AND if you keep it near an air vent or near light? You're fucked.

wow sony blows.

[Zorro7]

Side note: Most if not all places use Thermal paper.

You know the funny thing about thermal paper? In 6 months the ink fades to nothing. AND if you keep it near an air vent or near light? You're fucked.

wow sony blows.

Somehow, I think that's the whole idea...

[Advocate]

**sarcasm**

[Conjoshus]

Sony's trying to make money back anyway they can I guess...

[jp]

Well, Sony has lost 3.6 billion dollars over the thing. :shrug:

Lotta money to lose just to try to win some format war. But then in the end I guess all they needed for that was $400 million. :redface:

[shinjirod]

:goodpost:


Also, their repair service costs $40 more than what Microsoft's does for the Xbox360.

But sonys console doesnt break once every month.

[ngt]

winning the BR/hd-dvd thing will be so worth it for sony in the long run.

[Zorro7]

**sarcasm**


I wasn't being sarcastic, when I had a problem with a dvd player I brought from Best Buy the original receipt was faded, even though I had it in a folder, luckily I had used my Reward Zone card and that purchase was listed there. So I was able to make an exchange, had I not used the Reward Zone...

[Advocate]

I wasn't being sarcastic

No ... I was.

[oneironama]

Ewww, sony

hope you remembered to wash your hands afterwards. You DID wash didn't you? DIDN'T YOU? :frown:


Kidding :p

They do blow though, and that really sucks. What's the point of registering your system if they won't acknowledge it?

[Moriya]

winning the BR/hd-dvd thing will be so worth it for sony in the long run.

How? Everyone says this but I don't see how. No one has been giving a rat's ass about HD formats, and online distribution has been building for years now. It always seemed to me the HD video disc format war was the most pointless one yet.

[jp]

How? Everyone says this but I don't see how. No one has been giving a rat's ass about HD formats, and online distribution has been building for years now. It always seemed to me the HD video disc format war was the most pointless one yet.

Thats what I've been saying since the beginning. :shrug:

I don't care about these formats anymore though. I know of this wonderful world that rhymes with "dormants". :p



But sonys console doesnt break once every month.

Actually, for the RRoD which is what you're talking about, the repair is free. For anything else (which is what we're talking about here), the price is $100.

[Jon Sloan]

Which you can just tell em its the red ring and get it repaired for free right?


That would be sweet if you send your PS3 to MS telling them its the red ring lol

[jp]

True enough. Make your 360 get RRoD and then its free anyways. :lol:

[Luminous]

But sonys console doesnt break once every month.


There is no denying the 360 design issues, but I will take that over the lack of games, online polish and bad controller that the PS3 has.

Xbox Live, game selection, and 360 controller>>>>>>>>>>>>>>anything Sony has. Sorry that is the way it is for me.

[jp]

There is no denying the 360 design issues, but I will take that over the lack of games, online polish and bad controller that the PS3 has.

Xbox Live, game selection, and 360 controller>>>>>>>>>>>>>>anything Sony has. Sorry that is the way it is.



Fixed. :p

[shinjirod]

There is no denying the 360 design issues, but I will take that over the lack of games, online polish and bad controller that the PS3 has.

Xbox Live, game selection, and 360 controller>>>>>>>>>>>>>>anything Sony has. Sorry that is the way it is for me.

And thats great, im not shoving a PS3 down anyones throat.

[Conjoshus]

And thats great, im not shoving a PS3 down anyones throat.

True. And I like my PS3 just fine too. I do think you are going a little overboard with the 360s breaking once a month thing though... That's not even close to true. Let's not forget my launch unit is still running fine without having ever being sent in (it was my Elite that had one issue). Even if it breaks tomorrow, it would have lasted almost three years. My Elite issue happened a year after I picked it up...

Regardless, the I know several people on both sides that had to send their systems in, it's just the Sony side is more of a hassle while the Microsoft side happens a bit more often.

Looks like they both suck to me.

[Frogacuda]

There is no denying the 360 design issues, but I will take that over the lack of games, online polish and bad controller that the PS3 has.

Xbox Live, game selection, and 360 controller>>>>>>>>>>>>>>anything Sony has. Sorry that is the way it is for me.

I'll give you game selection, but Xbox Live is a fucking catastrophe, I hate it. I don't know that PSN is any better, but at least they don't have the balls to charge for it.

[Conjoshus]

There's nothing wrong with Xbox Live.

[Frogacuda]

It's overbearing, required to use the console (gay), performs badly, most games don't even have dedicated servers, and even downloads from marketplace are ridiculously slow. It's hot garbage, certainly not worth the premium cost.

[Conjoshus]

Perhaps you connect to a different Xbox Live than I do... it's rarely slow for me (and I rent movies all the time on XBL). And with online games, I get more lag in PC games than I do in (most) 360 titles (Tenchu Z doesn't count here :)).

How is it required to use the console? Don't sign up for an XBL account... I don't really know what the issue is.

[Frogacuda]

If you don't sign up for a count you can't use a new Xbox concole. At all. Even for offline games. You can't even exit the log in console. It's gay.

And it took me 10 minutes to download a 40 meg Space Giraffe demo tonight. When I download games from Steam on the same connection I get 900 k a second.

And suffice it to say my experience regarding lag is the exact opposite of yours. Well... it's the same for peer hosted shit, but the fact is pretty much every PC game offers dedicated servers.

[Conjoshus]

Funny.. it takes you ten minutes, it takes me less than one minute.

And you're incorrect about the needing to sign up for an Xbox Live account to use a new console. You have to register a profile on the console (so it knows where to store your game data) but you don't have to register with Xbox Live (I JUST walked my brother-in-law through the process as he just got an internet connection that could support it).

And yep, our experiences are def. opposite there.

[Moriya]

When I download games from Steam on the same connection I get 900 megs a second.

Almost a gig a second, I want your internet connection :)

[Conjoshus]

Yeah, at my place here I only have 7 meg download and 2 meg upload (was considerably faster in Huntsville) but I still get XBLA content faster than that 900 meg connection :)

[Frogacuda]

Almost a gig a second, I want your internet connection :)

900k/s I meant
Funny.. it takes you ten minutes, it takes me less than one minute.

And you're incorrect about the needing to sign up for an Xbox Live account to use a new console. You have to register a profile on the console (so it knows where to store your game data) but you don't have to register with Xbox Live (I JUST walked my brother-in-law through the process as he just got an internet connection that could support it).
I just did it last night too and it wouldn't even let me out of the console without connecting to the internet

[jp]

You don't have to connect to the internet to play a new 360. When I got a 360 it wasn't even hooked up to the internet. Hell, the demo kiosks at stores aren't hooked up to the internet.

[Frogacuda]

Well you can sign in to an existing account, but if you need to migrate an account or create a new one you need to connect. In any event the shit's fucking annoying and wouldn't just let me play Senko no Ronde until it had my life's story. I wanted to dropkick the fucking thing.

So yeah, I finally have a 360, but I don't think I'll be paying MS for their shitty imaginary service.

[shinjirod]

True. And I like my PS3 just fine too. I do think you are going a little overboard with the 360s breaking once a month thing though... That's not even close to true. Let's not forget my launch unit is still running fine without having ever being sent in (it was my Elite that had one issue). Even if it breaks tomorrow, it would have lasted almost three years. My Elite issue happened a year after I picked it up...

Regardless, the I know several people on both sides that had to send their systems in, it's just the Sony side is more of a hassle while the Microsoft side happens a bit more often.

Looks like they both suck to me.

Thing is josh, it is true. i received new data on the subject recently, and its even worse than what we think. i wont post numbers or sources, cause ive been asked not to, and you wouldnt believe it anyways, but its really bad.

[Frogacuda]

I don't think you could tell me a failure rate number that I wouldn't believe at this point

[Conjoshus]

One failure a month for an individual being the average? Hell no it's not true. Take everyone on this site as a sample. Even people with 5+ failures (Cystic, if he ever came back), the system's been out almost 3 years (32 months at this point). 5 != anywhere near 32. Even if Cystic was the average (which he's not), then it would be once every six months, lasting six times as long as you indicate. Most people's systems last a lot longer than Cystic's does.

Your friend seems to be glorifying his data there. I don't have a friend working at the repair center, but almost everyone I know does have a 360 (and I know a hell of a lot of people). Once a month is nowhere near true.

I'm not going to say it isn't failing more than the three current consoles, nor will I say it's failing at an acceptable rate, but that data is an outright lie. The PS3 (while not as much as the 360) seems to be failing more than acceptable as well. The only system to rarely have issues is the Wii.

@ Frog, no, you don't have to sign in to create a new account for your system. Only if you want to create a new XBL account (Silver or Gold). It's one of the last steps where you can opt to NOT go the XBL route. I don't have any idea how you would migrate an account offline. How exactly would that 360 know what it's supposed to import (much less from where)? If you want to move profiles offline, you can use a memory card or just move the HDD. Both methods work.

There are a ton of 360 users that don't even have an internet connection (or one fast enough to support it). I have a couple friends in NC that have never connected their systems, but both have a user profile.

My brother-in-law example had a user profile since Christmas without any XBL gamertag linked to it until recently. Your information is false.

[Frogacuda]

@ Frog, no, you don't have to sign in to create a new account for your system. Only if you want to create a new XBL account (Silver or Gold).
Well I was trying to sign in with my existing GFW Live account, and for that I did need to connect. Apparently if I created a new one I could have done it without going online (didn't realize this, but I've been corrected), but I wanted to keep my Gamertag, you know?

[Conjoshus]

Ah, yeah, makes sense. You still could have moved your gamertag from the original console that had it with a memory unit or moving the HDD.

You can sign in your gamer profile without getting online if you want too (provided the profile w/gamertag linked to it is on that console).

It would be really stupid otherwise... XBL won't be around forever...

[Advocate]

You know you can go on XBOX.com and hot link the account using hotmail. That's how I have a gamertag ... and

1. i dont have a360
2. I didn't have online when my friends 360 was here at my apartment.

You can do the whole migrating accounts on the computer, if you don't want to do the XBLgold.

ALSO: I never had a problem with the xbl d/l. The only reason mine was ever slow was I had dsl and I need to increase the signal strength coming into my home. which Comcast and verizon can do.

[shinjirod]

One failure a month for an individual being the average? Hell no it's not true. Take everyone on this site as a sample. Even people with 5+ failures (Cystic, if he ever came back), the system's been out almost 3 years (32 months at this point). 5 != anywhere near 32. Even if Cystic was the average (which he's not), then it would be once every six months, lasting six times as long as you indicate. Most people's systems last a lot longer than Cystic's does.

Your friend seems to be glorifying his data there. I don't have a friend working at the repair center, but almost everyone I know does have a 360 (and I know a hell of a lot of people). Once a month is nowhere near true.

I'm not going to say it isn't failing more than the three current consoles, nor will I say it's failing at an acceptable rate, but that data is an outright lie. The PS3 (while not as much as the 360) seems to be failing more than acceptable as well. The only system to rarely have issues is the Wii.

@ Frog, no, you don't have to sign in to create a new account for your system. Only if you want to create a new XBL account (Silver or Gold). It's one of the last steps where you can opt to NOT go the XBL route. I don't have any idea how you would migrate an account offline. How exactly would that 360 know what it's supposed to import (much less from where)? If you want to move profiles offline, you can use a memory card or just move the HDD. Both methods work.

There are a ton of 360 users that don't even have an internet connection (or one fast enough to support it). I have a couple friends in NC that have never connected their systems, but both have a user profile.

My brother-in-law example had a user profile since Christmas without any XBL gamertag linked to it until recently. Your information is false.


no, of course not, a failure a month per user is not the number, thats an exageration from my part.

[Hunter]

I'd imagine once a year is closer to the average, which is still atrocious.